We provide On-Site & Off-Site Remote support for Domain Management, Web & Email Hosting, Microsoft 365, cPanel, Cloud Computing and Cybersecurity etc. For the most frequently asked support questions, please check the resources below. If you cannot find what you are looking for here, please contact us for prompt assistance.
Australian Based & Owned IT Support Service - Ph 1300-085222 (07) 5349-7000)
Need to upgrade your existing Computer IT equipment? visit: www.thd.net.au
Our custom-made HelpDesk™ control panel is designed with you in mind. But if you are having any difficulty with logging in, or using the customer area, then read on.
Just bought Cloud web hosting? Use this resources to help set up and configure your email across multiple devices, upload your website with cPanel or FTP, and install databases.
Never used cPanel before? Don't worry, we've covered the basics here. HelpDesk™ cPanel also has a complete user guide, available from within your cPanel interface.
Registering a domain name with The HelpDesk™ couldn't be simpler. But what happens after you own it? Do you need to delegate it to different nameservers? Don't know what zone records are? These resources are for you, if you get stuck or have problems your personal account manager is only a phone call away.